iQO2 Help Center
Privacy
Privacy Policy
Maintenance Notices
Notices
What's new - Product news and updates
Release notes
- Webupdate - Thu 14/06/2018
- Webupdate - Mon 04/12/2017
- Webupdate - Thu 19/10/2017
- Webupdate - Tue 26/09/2017
- Webupdate - Tue 19/09/2017
- Webupdate - Thu, 10/08/2017
Get started with iQO2
Coaches - 6 Steps to Get Started
Athletes - 7 Steps to Get Started
- Step 1: Set your Zones
- Step 2: Upload a Workout
- Step 3: Analyze a Workout
- Step 4: Work Together with a Coach
- Step 5: Perform a Sport Lab Test
- Step 6: Schedule an Event
Free trial
A powerful set of features
- Work together with a coach
- Analyze performance
- Monitor changes over time
- Plan workouts
- Define personal training zones
- Lactate testing
Account & Payment
Account & profile settings
- Create your iQO2 account
- I don't know if I still have a iQO2 account. How can I find out?
- What is a iQO2 name?
- Can I change my iQO2 name?
- Change your email adress
- Add or change your profile picture
Sign in & password
- How do I sign in into my iQO2 account?
- I can't sign in.
- Can I work with iQO2 if I have no internet connection?
- How do I sign out of iQO2?
- How do I reset my password?
- How do I change my password?
Subscription & billing
- Hoe does the 30-days free trial work?
- What happens at the trial end?
- What's the difference between a free and a paid athlete edition?
- What types of payment does iQO2 accept?
- Do I have to pay extra if my account is linked to a coach account (for athletes)?
- Do I have to pay extra if I create a new athlete account (for coaches)?
Privacy & security
Technical support
Install & update iQO2
Problems and Error messages
MAC users
Download links
Athlete - Coach connection
For coaches
For athletes
Coaching possibilities
Contacts ~ Athlete management
Coaching possibilities ~ depending on athlete license type
Home ~ Dashboard & messages
Training devices: upload workouts to iQO2
General FAQ's
- Can I upload data directly from training devices to iQO2?
- How do I upload workouts from a training device?
- Is my training device compatible with iQO2?
- Why installing the manufacturer software when using a training device?
- Upload problems
- Supported file formats - export files from manufacturers software
Polar
Garmin
- GARMIN CONNECT AUTOSYNC - Connect iQO2 & Garmin Connect and Upload New Activities
- Upload directly from a Garmin device - using a USB cable to download files
- Upload direcly from a Garmin device - using a Ant Agent to download files
- Add Export files (.tcx) from Garmin Training Center
- Add export files (.tcx/.csv) from Garmin Connect
Strava
SRM
CycleOps
Pioneer
Suunto
Mio
Upload metrics
Metrics - Mobile app
Metrics - Desktop
Analyze workouts
Workout analytics - basics
- Workout history
- Workout details
- What does "Smoothing" means?
- Heart rate analytics
- Profile analytics
- Power analytics
How-to work with Workout analytics
- How do I upload a workout?
- How do I see my workout details?
- How do I customize my workout history screen?
- How do I filter my workout history list?
- How do I compare workouts?
- How to navigate the workout details chart?
Calendar & Planning features
The basics
- First time opening the calendar.
- How do I navigate the calendar?
- How do I view the planned workouts?
- How do I add a Period / Event?
- How do I edit a Period/Event?
- How do I delete a Period/Event?
Planning Features - For coaches
- How do I select an athlete calendar?
- How do I work with my library to plan workouts?
- How do I plan a new workout from scratch?
- How do I drop a new training plan to the calendar?
- Why do I need do determine the athlete training zones before I start planning?
- How do I control the training load while planning?
Planning Features - For athletes
Testing & Training zones
Training zones basics
- What are Training zones?
- Methods to determine Training zones
- iQO2 Training zones terms & definitions
- Training intensity calculator
- Sport lab test
- Functional threshold
How-to work with Training zones
- How do I create new training zones?
- How do I edit training zones?
- How do I delete training zones?
- How do I fine-tune the upper and under limit of the training zones?
- How do I create new training zones with the training intensity calculator?
- How do I create new training zones based on a lactate test?
Sport lab test basics
How-to work with the sport lab tests?
- How do I make a print-out of the sport lab test?
- How do I see my sport lab test details?
- How do I convert a sport lab test result to a PDF file?
- How do I modify the lay-out of the sport lab test print?
- How do I define a test protocol?
- How do I enter the test values?
Periodic views
Periodic analytics - basics
- First time opening the Periodic Views
- Training load analysis - based on training zones
- Training load analysis - based on metabolic cost
- Multi-sport distribution
- Uphill performance - distance & profile
- Peak performance & power profile
How-to work with periodic analytics?
- How to work with the timeline?
- How do I work with the chart?
- How do I activate the different analytics?
- How can I use calendar items to select a period?
- How do I compare the planned vs. executed training load?
- How do I compare 2 periods with each other?
Training builder (for coaches)
The basics
How-to build workouts?
- How do I create a new workout and save it to my library?
- How do I build up a workout?
- How do I build up a workout using the exercise (group) library?
- How do I create new exercise (groups)?
- How do I work with repeat blocks?
- How do I save a workout to my library?
How-to build training plans?
How-to work with the library?
- How do I create a new workout based on an existing workout?
- How do I create categories?
- How do I move a item to a category?
- How do I search my library list?
- How do I filter my library list?
- How do I delete a item from the library?
Mobile - iOS App
General
How-to work with the Mobile App
- How do I select an athlete file?
- How do I check my dashboard (for coaches)?
- How do I check my dashboard (for athletes)?
- How do I add new metrics?
- How do I check my schedule?
- How do I analyze my executed workouts?